Privacy notice

What we collect

When you send an enquiry we receive and store the details you enter: your name, your email address, your phone number if you give one, your message, the product or service you chose if any, and a record that you agreed to this notice (the time, and the version of this notice).

To protect the form from abuse we also keep short-lived counters of how many requests came from the same network address or email address. These are stored as one-way scrambled values, not as the address itself, and are deleted after a couple of days.

Why we use it

Only to answer your enquiry and to arrange a call, visit or quotation. We do not sell your details and we do not use them for advertising.

Who can see it

Authorised administrators at AV Tech Automation (a maximum of two accounts) can read your enquiry and reply to you by email. Your details are stored with our database provider and, when email is enabled, pass through an email delivery provider so that we can reply to you. [Provider names and locations to be confirmed by AV Tech Automation.]

How long we keep it

[Retention period to be decided by AV Tech Automation.] Enquiries can be anonymised or erased on request.

Your choices

You can ask us to show you the details we hold about you, to correct them, or to delete them, using the contact details on this site.

Cookies

The public pages of this website do not use tracking cookies or analytics. Administrators use essential sign-in cookies on the admin pages only.

Who is responsible

[Legal name, address and contact for the person or business responsible for your data, to be supplied by AV Tech Automation.]